Prior to completing this form, you should review and understand the Complaints and Appeals Policy and Procedure (the Policy) that applies to the College. You can access the Policy here.

This form is to be used for lodging a formal complaint or an internal appeal regarding the College, its staff, students, education agents, products, services, or decisions.

In accordance with the Policy, the prescribed procedure must be followed. Prior to lodging this form, you are required to have a discussion with the person who is the subject of the complaint or appeal, in an attempt to resolve the matter informally.

You should provide all supporting documents or witness information relevant to your complaint or appeal at the time of submission. Please note that any complaint or appeal submitted without supporting evidence may not be taken into consideration.

Supporting documents may include, but are not limited to: